LEGAL REFERENCE

How We Keep Your Account Safe

Your privacy matters to us. This policy explains how koin77 collects, uses and protects your personal data when you open an account, deposit via DANA, OVO, GoPay or...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant
koin77 How We Keep Your Account Safe

Our Privacy Posture & Legal Basis

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions & Support

Email Support Send data requests or privacy concerns to our...
Live Chat Open live chat during operating hours to ask...
Account Settings Review and update your personal information anytime in...
PLATFORM TRUST SIGNALS

What Protects Your Privacy Here

Encryption Standard

All data transmitted between your device and koin77 is encrypted using SSL/TLS protocol. Payment information from DANA, OVO, GoPay and QRIS stays encrypted at rest.

Payment Partner Security

DANA, OVO, GoPay and QRIS partners maintain their own security standards. We share only what's needed to process your transaction safely and securely.

No Third-Party Marketing

We do not sell your contact details to marketing firms or other brands. Email and SMS from koin77 are only about your account and our lobby updates.

Data Retention Limits

Your personal data is kept for as long as your account is active, plus two years for transaction records. After that, we securely delete what we no longer need.

Regular Security Audits

Our systems undergo regular penetration testing and security reviews to identify and patch vulnerabilities before they put your data at risk.

Breach Notification Plan

If an unauthorized access event occurs, we notify affected users within 72 hours with clear guidance on steps to secure your account and reset passwords.

Privacy Consistency Across koin77

All Login ChannelsWhether you sign in on desktop, mobile app or through QRIS scan-login, the same encryption and data-protection rules apply every time.
Lobby Browsing PrivacyBrowsing our live casino tables or slot rooms does not require login. No personal data is collected until you open an account or deposit.
Payment History ConfidentialityYour transaction list — DANA deposits, OVO withdrawals, GoPay balances — is visible only to you. We never display payment details on public pages.
Promotional PrivacyWhen you opt into our newsletter or promo notifications, you receive emails and SMS only about koin77 offers. You can unsubscribe anytime in account settings.
Cookie Policy ClarityWe use cookies and local storage to remember your language, lobby preferences and session state. No behavioral tracking pixels follow you off-site.
Affiliate & Referral DataIf you refer friends through our referral link, we track the signup but do not share your friend's data with third parties. Only you see your referral earnings.
Account Deletion RightsYou can request permanent account deletion anytime. We remove your personal data within 30 days, keeping only anonymized transaction records for compliance.
SERVICE CONTEXT

What This Privacy Page Covers

Account Verification We ask for your name, date of birth, email and...
Transaction Logs Every deposit via DANA, OVO, GoPay or QRIS and every...
Device & IP Tracking We log your device type, operating system and IP address...
Cookie & Local Storage koin77 uses cookies to remember your login state, language preference...
Third-Party Analytics We use anonymized analytics to understand how you navigate our...
Communication Preferences Control how often you hear from us. Adjust email, SMS...

Privacy Questions & Answers

We collect your name, email, phone, date of birth and address for identity verification. We also log your IP address, device details and account activity. Payment information — card or e-wallet details for DANA, OVO, GoPay and QRIS — is encrypted separately and never stored in plain text.

Personal data is deleted within 30 days of account closure. Transaction records and anonymized account activity are retained for two years to comply with financial regulations in supported regions. After that, all data is securely destroyed.

We share only the minimum information needed to process your deposit or withdrawal. Your full account history or email list is never shared. Each payment partner maintains their own privacy policy, which we encourage you to review separately.

Yes. Open your account settings and review your profile, transaction history and login log anytime. For a full data export, contact our support team and we'll send your complete data package within 14 business days.

We notify all affected users within 72 hours by email with clear instructions to secure your account. We'll guide you through password reset and advise on any extra steps needed to protect your payment methods and personal information.

Your QRIS login token is encrypted and stored only in your session. We do not store your QRIS ID or banking details. After logout, the session token expires and is discarded. Each new login generates a fresh encrypted session.

Absolutely. Unsubscribe from promotional emails in your notification settings without losing any account features. You'll still receive transactional emails about deposits, withdrawals and important security alerts.